1. Are you a trading company or a manufacturer?
We are a distinguished manufacturer, specializing in the production of water well drilling rigs, core drilling rigs, down-the-hole drilling rigs, pile drivers, and more. Our products have been exported to hundreds of countries worldwide, earning a stellar reputation across the globe for their exceptional quality, unparalleled reliability, and innovative design.
2. How is the quality of your machine?
Our products undergo rigorous quality inspections before leaving the factory to ensure they meet the highest standards of excellence, guaranteeing they are fully qualified before shipment, thus providing our customers with the utmost confidence in their purchase.
3. How to inspect the goods?
1) We warmly welcome customers to visit our factory for an on-site inspection, allowing them to witness our commitment to quality firsthand.
2) We support customers who wish to designate third-party companies for goods inspection, ensuring unbiased and thorough evaluations.
3) We also offer video inspection options to facilitate remote assessment, providing convenience and efficiency in evaluating our products.
4. Do you have after-sales service?
Yes, we have a dedicated service team that provides expert technical guidance. If required, we can dispatch engineers to your workplace to conduct comprehensive training for your employees, ensuring seamless integration and optimal operation of our machines.
5. How about quality assurance?
We offer a one-year quality guarantee for the main components of our machines, ensuring long-lasting performance, customer satisfaction, and peace of mind.
6. How long is your delivery cycle?
1) For items in stock, we can deliver the machine within an impressive 7 days, ensuring prompt availability.
2) Under standard production conditions, we can deliver the machine within 15-20 days, maintaining our commitment to timely service.
3) For customized orders, we can deliver the machine within 20-25 days, crafting tailored solutions that meet your specific needs and preferences.