After-sales Service: | Technical Guidance in The Form of Videos. |
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Warranty: | One Year |
Certification: | CE, RoHS, ISO 9001:2000, ISO 9001:2008 |
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>> As your dedicated consultant, our expertly trained sales team alongside our specialized technical team are at your service, crafting tailored solutions that meet your unique project requirements. We offer guidance in selecting the ideal model and supplementary equipment, ensuring a perfect match to your specifications.
>> Experience the advantage of our robust technical support network, unwavering in its commitment to answer your queries within 24 hours because your satisfaction is our top priority.
>> Our diligent team meticulously oversees the entire production process, from raw materials to the final product, ensuring a 100% pass rate with unmatched quality assurance at every step.
>> Discover tailor-made solutions as we design and manufacture equipment that precisely fits your specific needs, delivering precision and peak performance.
>> Each machine, along with its supporting accessories, is subjected to rigorous inspections prior to shipment, guaranteeing reliability and excellence in every aspect.
>> Stay informed every step of the way with frequent updates on your production progress, ensuring transparency and peace of mind throughout the process.
1. Are you a trading company or a manufacturer?
We are a professional manufacturer. Our factory mainly produces water well drilling rigs, core drilling rigs, down-the-hole drilling rigs, pile drivers, etc. The products have been exported to hundreds of countries around the world and enjoy a high reputation all over the world.
2. How is the quality of your machine?
Our products pass strict quality inspections before they leave the factory to ensure that they are qualified before they are shipped.
3. How to inspect the goods?
1) Support customers to come to the factory for on-site inspection.
2) Support customers to designate third-party companies to inspect goods.
3) Support video inspection.
4. Do you have after-sales service?
Yes, we have a dedicated service team that will provide you with professional technical guidance. If you need, we can send engineers to your workplace to provide training for your employees.
5. How about quality assurance?
We provide a one-year quality guarantee for the main machine of the machine.
6. How long is your delivery cycle?
1) In the case of stock, we can deliver the machine within 7 days.
2) Under standard production, we can deliver the machine within 15-20 days.
3) In the case of customization, we can deliver the machine within 20-25 days.