| After-sales Service: | Technical Guidance in The Form of Videos. |
|---|---|
| Warranty: | One Year |
| Certification: | CE, RoHS, ISO 9001:2000, ISO 9001:2008 |
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>> As your trusted consultant, our expertly trained sales team, along with our specialized technical team, crafts personalized solutions that perfectly match your project's unique demands, ensuring you select the ideal model and supplementary equipment.
>> Experience our unwavering commitment to customer service with a robust technical support network, promising responses to your inquiries within 24 hours, because your satisfaction is our top priority.
>> Our dedicated team meticulously manages each phase from raw materials to the final product, guaranteeing a flawless 100% pass rate and unparalleled quality assurance.
>> Discover tailor-made solutions as we design and manufacture equipment precisely tailored to your specifications, ensuring unmatched precision and superior performance.
>> Each machine and its accompanying accessories are subjected to rigorous inspections prior to shipment, ensuring each unit exemplifies reliability and excellence.
>> Stay well-informed throughout the entire process with timely updates on production progress, providing transparency and peace of mind at every stage.
1. Are you a trading company or a manufacturer?
We are a professional manufacturer. Our factory mainly produces water well drilling rigs, core drilling rigs, down-the-hole drilling rigs, pile drivers, etc. The products have been exported to hundreds of countries around the world and enjoy a high reputation all over the world.
2. How is the quality of your machine?
Our products pass strict quality inspections before they leave the factory to ensure that they are qualified before they are shipped.
3. How to inspect the goods?
1) Support customers to come to the factory for on-site inspection.
2) Support customers to designate third-party companies to inspect goods.
3) Support video inspection.
4. Do you have after-sales service?
Yes, we have a dedicated service team that will provide you with professional technical guidance. If you need, we can send engineers to your workplace to provide training for your employees.
5. How about quality assurance?
We provide a one-year quality guarantee for the main machine of the machine.
6. How long is your delivery cycle?
1) In the case of stock, we can deliver the machine within 7 days.
2) Under standard production, we can deliver the machine within 15-20 days.
3) In the case of customization, we can deliver the machine within 20-25 days.
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